The Journal · Est. 1998

Dispatches from the floor,
the ops desk, and everywhere in between.

Tenant journeys, operational memos and long reads from the people who run Cameron Square Mall. Published monthly — occasionally.

Featured · March 2026
Tenant journey

Five years in Square 204 — how Amai’s Kitchen grew from stall to staple

What started as a pop-up corner in the food court is now one of the mall’s most-loved restaurants. Trishly walks us through the leap.

Trishly Masibanda Owner · Amai’s Kitchen
6 min read
01 — Recent entries

Recent from the floor.

Keeping occupancy above 98% — the rituals behind the number

Keeping occupancy above 98% — the rituals behind the number

A short memo from the ops desk on tenant retention, triaged maintenance, and the Monday walk-through we have never skipped.

What we learned relaunching the north atrium

What we learned relaunching the north atrium

Twenty-three units, a six-week refit window, and a tenant mix we rebuilt from scratch. The punch-list, the pushback, and the payoff.

A retailer’s checklist for opening day at Cameron Square

A retailer’s checklist for opening day at Cameron Square

From signage approvals to online presence, here’s the checklist we hand to every new tenant the week before launch.

Finding the right tenant mix — inside our curation philosophy

Finding the right tenant mix — inside our curation philosophy

Why we say no more often than we say yes, and how that discipline shapes everything downstream — foot traffic, rent rolls, atmosphere.

Why we built our own operations platform

Why we built our own operations platform

Off-the-shelf software asked us to run the mall the way it wanted. Our property management system lets us run it the way the tenants need.

02 — In their words

Seven years. Three locations. One address that started it.

“We signed on a one-year lease and stayed seven. Cameron Square is the reason our second location exists.”
Ruvimbo Chirwa Founder, House of Linen Square 312 · since 2019
“The leasing team answers within hours. The maintenance team within minutes. You stop thinking about the building and run your business.”
Kuda Machingura Owner, The Espresso Room Square 108 · since 2022
“Monthly statements are clean, invoices land on time, and the online portal means we never chase paperwork. Refreshing.”
Patience Nyathi Finance lead, Nyathi & Co. Square 210 · since 2020
03 — Stay in the loop

A quarterly dispatch from the operations floor.

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